Shipping policy

We want to get your bookish goodies to you as quickly as possible! Here’s what you need to know about our shipping process:

Processing & Shipping Times

Orders are processed within 1-4 business days. Once your order is on its way, you'll receive a shipping confirmation with tracking information.

Shipping Rates & Locations

📍 We currently ship to Canada and The United States.

Customs & Duties

If you're ordering from outside Canada, your package may be subject to customs fees, duties, or taxes upon arrival. These charges are determined by your country’s customs regulations and are the customer’s responsibility. Unfortunately, The Trove Candle Co. is not responsible for covering these fees.

Lost or Missing Packages?

If your package goes missing, don’t worry—we’re here to help! If you can’t locate it, please email us at the.trove.books@gmail.com, and we’ll do our best to track it down and make it right.

Thank you for supporting The Trove Candle Co.!